Installation · Repair · Upgrades · AMC

CCTV and networking, installed to work.

A camera system is only worth what it produces on the day something happens, and a network is only worth the work it lets people get done. We plan both around your building and the people using it — not around a package price.

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CCTV — installation and repair.

NEW INSTALLATION

Planned, not just fitted

Site survey first — entry points, choke points, and what you are actually worried about
HD analogue or IP cameras, chosen for the site rather than the brochure
Indoor, outdoor, dome, bullet and turret, with the right lens for the distance
DVR or NVR and storage sized to the number of days you need to keep
Cabling, power, conduit and surge protection done properly
Mobile viewing set up securely for the people you authorise
Tested after dark as well as in daylight, before handover

REPAIR & UPGRADE

Including systems we did not install

No signal, no recording, or recording that stopped months ago
Night vision faults and glare from reflected infrared
Cameras that reboot, usually a power or cable problem
Playback and export problems when footage is actually needed
Hard disk failures and storage upgrades
Adding cameras to an existing recorder
Replacing a failed recorder and keeping the existing cabling

Two things we will always tell you honestly. First, one camera cannot both watch a whole yard and identify a face — you need a wide camera for what happened and a tighter one at the gate for who it was. Second, a general camera covering a gate will show you that a vehicle came in; it will not read the number plate. That needs a dedicated camera and a different setup. We say this before you pay, not after.

How long will the footage be kept?

That is a storage question, and it is the one most people are never told the answer to. We work it out from the number of cameras, the resolution and the frame rate, then fit a surveillance-rated drive that actually delivers the number of days you asked for — and we tell you the real figure, even when it is lower than you hoped.

What you tell us	What we work out
How many days you need to go back	The storage required, and the drive to fit
What you need to see, and from how far	Camera resolution, lens and mounting position
Where the recorder can safely live	Cable routes, power and whether a UPS is needed
Who needs to view it remotely	Secure mobile access, with a separate account per person

On remote viewing. We set up the manufacturer’s secure app, or a VPN where the site warrants it. We do not simply open a port on your router to the internet — that is how private camera feeds end up being watched by strangers, and we will explain why if you have been offered it elsewhere.

Networking and Wi-Fi.

Most “slow internet” complaints are not the internet connection. They are cabling, coverage, or a switch doing its best in the wrong place.

SETUP

Wired and wireless

LAN design for the building and the number of users
Structured cabling, patch panels, racks and labelling
Routers, switches and access points sized for the load
Wi-Fi coverage planned room by room, not one router turned up loud
IP addressing, shared printers and internet sharing
Basic firewall configuration and guest network separation
Every run tested and labelled at both ends before handover

FAULTS

Finding what is actually wrong

Slow network, dropouts, or one room that never works
Wi-Fi dead zones and interference between access points
Cable faults, bad terminations and runs over the length limit
Devices that cannot get an address
Printers that disappear from the network
Network-wide outages caused by a loop or a failing switch
Upgrades from older equipment, keeping what is still good

Whole-site projects

New office, shop, school or computer lab — we can plan and install the network, cabling, Wi-Fi, CCTV, attendance, access control, intercom and servers as one project, so the parts work together and there is one number to call when something does not. See the full services list.

Annual maintenance.

A camera system does not announce that it has stopped recording. The monitor still shows pictures while the disk has failed, a lens slowly covers in dust and spider web, and the customer discovers all of it on the worst possible day.

CCTV AMC

Clean every lens, dome cover and housing
Clear webs and nests that trigger motion and reflect infrared
Check and correct the aim and focus of every camera
View every channel by day, and confirm infrared after dark
Check disk health and verify how far back footage actually goes
Test playback and an export, so you know evidence can be produced
Check time and date, cable entries, seals and the UPS
Written report after every visit

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Networking AMC

Network health check and cable testing
Router, switch and access point inspection
Wi-Fi coverage checks in the rooms people actually use
Firmware and configuration review
Rack tidy-up and label check
Configuration support between visits
Written report after every visit

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Before an AMC begins we agree in writing which devices are covered, how often we visit, our service hours, response targets, what parts cost extra and what is excluded. We do not quote an AMC without seeing the system.

Questions we get asked.

Can you repair a system another company installed?

Yes — that is most of our repair work. Tell us the brand and model if you know it, and describe what is happening. We will say whether it is worth repairing or replacing, and why.

Can I add cameras to my existing recorder?

Usually, if the recorder has free channels and the cabling can reach. We check the recorder’s channel count, its storage headroom and the cable route before quoting.

How many cameras do I need?

Fewer than most people are sold, placed better. Entry points and choke points first. We would rather fit four cameras that produce usable footage than eight that produce none.

Will it work during a power cut?

Only if it is on a UPS. We recommend one for the recorder and the camera power supply — a system that switches off with the power is not a security system, and cutting the power is the first thing an intruder does.

Can I see the cameras on my phone?

Yes, and we will set it up with a separate account for each person who needs access. We use the manufacturer’s secure service or a VPN rather than exposing the recorder directly to the internet.

Do you work outside Salem?

Cameras and cabling need someone on site, and we arrange that in and around Salem. Network configuration and remote diagnosis can be done from anywhere in India.

Tell us about the site.

The building, what you need to see or connect, and how many people use it. We will come and look, and quote in writing with the equipment listed separately.

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